Does e-mail show how Lions really feel about their fans?
12| ProFootballTalk.com found this 5/18/2008 on www.theoaklandpress.com [flag] |
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LIONS’ NEW SLOGAN? “F–K ‘EM”
Published 5/18/2008 by Mike Florio at ProFootballTalk.com
... teams like to come up with catchy sayings, aimed at either getting the players motivated ( i.e. , “no pain, no gain”) or persuading the fans to buy tickets and otherwise support the effort . In Detroit, the front office has unwittingly offered up a new slogan for the Lions, courtesy of an internal e-mail that inadvertently was sent to Kevin Furlong, who canceled his half-dozen season tickets due to the manner in which the team had handled an error regarding the location of the seats.“ F–k ‘em until next year ,” one Lions employee was saying to another in the e-mail that ended ...
Detroit Lions Executive Threatens to 'Come After' Reporter if He Writes a Negative Story
Published 5/19/2008 by Michael David Smith at FanHouse
... ) that he planned to write a piece about the e-mail and about the larger issue of the Lions being a badly run franchise, and this was Lewand's response: ...
The Post Mortem
Published 5/19/2008 by NFL Adam (noreply@blogger.com) at The Hater Nation
... Lions fans are upset that an employee sent a season-ticket holder a note (intended for another employee) that said, "(Expletive) him until next year.) But isn't that what the Lions have been saying for years by keeping Matt Millen employed? ...
The Detroit Lions - Where The Customer Is Always Wrong
Published 5/19/2008 by GC at Can't Stop The Bleeding
... , a disgruntled season ticket holder was recently sent a profane electronic message. When the Oakland Press’ Pat Caputo decided to go public with the story, a Lions executive told him, “If you write that, it will be factually incorrect and bordering on slander, and I will come after you.” (link courtesy ...
Detroit Lions’ Customer Service Policy: “F— ‘Em”
Published 5/19/2008 by Tuffy at SPORTSbyBROOKS
... long enough to do their jobs? If you answered “Reply to All” and then “Reply”, you’re officially more qualified to work for the Detroit Lions than the current season ticket staff. Instead, they’re stuck with ones that tell an angry season ticket holder “f— ‘em” in an errant email . Laughing horse We’re fairly certain this level of truthful disclosure wasn’t required by the Sarbanes-Oxley Act of 2002, though we wish it was. It’s nice to see the Lions organization ahead of the curve in at least one aspect. After being jerked around for years on his season ticket orders despite ...
The Detroit Lions Know About Customer Satisfaction
Published 5/19/2008 by Awful Announcing- (noreply@blogger.com) at Awful Announcing
... via The Oakland Press (Oakland County, Michigan) today. Kevin Furlong (no relation to Edward) has been a Detroit Lions season ticket holder for quite some time, and he'd been even trying to get better seats and even more tickets as of late to no avail. He was so fed up with the ticket department that he decided email the team to cancel his seats. ...
Someone in the Lions ticket office takes his job seriously
Published 5/19/2008 at Shutdown Corner
... Pat Caputo of the Oakland Press writes that it's
a symptom of an organization that has absolutely no regard for their fans,
and given the continued employment of Matt Millen and his 31-81 record since
taking over as team president, there's evidence to support that opinion. ...
Lions Employee Drops F-Bomb on Fan
Published 5/19/2008 by Sean Yuille at Pride Of Detroit: Front Page Posts
... For one now former Lions season-ticket holder, respect was the last thing the Lions were worried about. After having issues with the location of his six season tickets, Kevin Furlong decided that enough was enough and canceled his plan. This stemmed from being told that he would have his seats moved to a certain location, but then found out on his ticket invoice that they were not moved at all. Following this whole ordeal, Furlong was offered better seats, but decided to stand his ground based on principle. ...
Lions Say Team Wasn't Threatening Reporter
Published 5/19/2008 by Michael David Smith at FanHouse
... Detroit Lions executive vice president and chief operating officer Tom Lewand told a reporter "I will come after you," Lions vice president of administration Bill Keenist called me today to offer what he said was a clarification. According to Keenist, Lewand was only telling Oakland Press reporter Pat Caputo that the Lions would use legal means to respond if a story libeled the team. "There was no threat," Keenist said. In his article, Caputo wrote:
Do I feel threatened by Lewand? No. Am I angry he said those ...
Worst Customer Service Ever?
Published 5/20/2008 by Kevin at BfloBlog.com
... It seems that Lions ticket holder Kevin Furlong was on the receiving end of an internal e-mail that accidentally got sent to him. Go here for the complete story. ...
The Lions Continue To Be A Feel-Good Story In Detroit [Fire Millen]
Published 5/20/2008 by Will Leitch at Deadspin
... Let's see ... how could Matt Millen and the Detroit Lions possibly alienate fans any more than they already have. Hmm. Well, jeez, you know, we just can't think of anything; we can't imagine a conceivable way they could devastate that fan base more completely. Wait, here's one: They could tell their fanbase to fuck off. Literally. ...
And That is Why the Lions are the Lions
Published 5/23/2008 by Rob Visconti at The Cheap Seats
... "F... 'em until next year." -- Matt Schul, Detroit Lions ticket office employee, in reference to a season ticket holder. ...
